Frequently Asked Questions

Clear answers to the questions international patients ask most about imaging, second-opinion, insurance and travel.

We specialize in PET/MR, PET/CT, dual-source CT and 3.0T MRI for tumor, cardiovascular and neurological imaging, plus medical-grade deep health checkups and remote second-opinion (cloud diagnosis).

Yes. Our international team provides English communication, and reports can be interpreted and explained in English and other languages. Many specialists are internationally trained.

Absolutely. Through UV Clinic Cloud Diagnosis you can upload existing scans for a written second-opinion and multidisciplinary interpretation before committing to travel. Learn more.

We operate 12 imaging centers across Shanghai (Xuhui, Hongkou), Beijing, Hangzhou, Guangzhou, Chongqing, Tianjin, Chengdu, Xuzhou, Nanjing, Zhengzhou and Quanzhou, with more cities planned.

Every study is reviewed through a strict three-level physician process. Standard reporting timelines are provided when we confirm your examination plan; urgent cases can be prioritized on request.

We provide official reports and receipts suitable for insurance reimbursement in your home country, and we share documentation guidance. Coverage is determined by your insurer's policy. Insurance details.

Most medical travelers enter on a short-term visa; we issue a medical invitation letter and appointment confirmation to support your application. Final decisions rest with the Chinese embassy or consulate in your country. Visa guidance.

Images and reports are handled confidentially. Uploads are encrypted in transit and access is limited to the reviewing physicians. We never share identifiable data without consent.

Costs depend on modality, scope and any specialist interpretation. We provide a transparent, itemized estimate before you commit — typically shared during remote review. Cost & payment.

Still Have Questions?

Our international team is happy to help — reach out any time.

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